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We dive deep into the latest trends, share expert advice, and provide insightful commentary on a range of topics. Whether you're looking for practical tips, innovative ideas, or in-depth analysis, our blog is your go-to source for information and inspiration.

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George Haddad reflects on Liaison's 35 years serving the higher ed community.

Liaison Founder and CEO George Haddad Reflects on 35 Years Serving the Higher Ed Community

Our work has never been about technology for its own sake. It has been about helping institutions function more effectively in service of students and the professions they support.

January 30, 2026

4 min read

By Liaison

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AI in Action: Practical Strategies to Optimize Financial Aid

AI in Action: Practical Strategies to Optimize Financial Aid

When applied responsibly, analytics in higher ed can strengthen equity rather than undermine it.

January 29, 2026

5 min read

By Liaison

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Looking Back to Plan Forward: Strategic Insights from University Presidents

Strategic alignment helps institutions avoid being derailed by the “tyranny of the urgent” and ensures resources are allocated to initiatives that truly advance the mission.

January 21, 2026

4 min read

By Liaison

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How Marketing Automation Is Shaping Personalized Student Support_Blog Image

How Marketing Automation Is Shaping Personalized Student Support

Today, personalized outreach is a strategic differentiator for colleges and universities. And automating that outreach, with empathy and strategy, is one of the most effective ways to deliver it.

January 20, 2026

4 min read

By Liaison

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The 2026 EDUCAUSE Top 10: Building a More Connected Future With Higher Ed Technology

Forecasting and scenario modeling enable institutions to shift from crisis management to forward-looking planning. EDUCAUSE identifies the need for predictive analytics to strengthen institutional agility.

January 15, 2026

5 min read

By Liaison

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College students successfully engaged with CRM strategies meet on campus during enrollment.

Student Engagement That Lasts: Turning CRM Insights Into Student Persistence

The right higher education CRM evolves from a static database into a dynamic system that informs every touchpoint from a first-year check-in through a graduation nudge.

January 13, 2026

8 min read

By Liaison

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