Higher education has never been static, but 2026 is different. Multiple forces are converging at once: demographic contraction, financial strain, policy volatility, and rapid technological acceleration. Together, they’re reshaping how institutions operate, plan, and lead, with volatility becoming the default rather than the exception.

Liaison’s new Insights Report, 35 Years of Navigating Change in Higher Education: Strategic Insights on What’s Next for Institutions, Students, and the People Who Support Them, brings those defining forces into focus and explores the implications they may have for the future of higher ed. It covers:

The State of Higher Education in 2026

Even amid uncertainty, the mission persists: stay anchored in values, focus on student success, and align decisions accordingly, especially as longer planning cycles give way to shorter, responsive ones.

Liaison’s perspective, grounded in 35 years of partnership with institutions, associations, and system leaders, provides a vantage point that informs a cleareyed view of what comes next.

Takeaway #1: Enrollment Leadership in a World That Doesn’t Stabilize

The trend: Planning is shifting from prediction to adaptability.

The era of set-it-and-forget-it enrollment planning is over. Application trends, yield curves, and campaign performance vary year to year, making past performance a weaker predictor of ROI or inquiry behavior. Teams are recalibrating more frequently with fewer resources and shifting metrics, as layered disruptions collide and shorten planning horizons.

What leaders should do next:

  • Shorten planning cycles and build real-time decision workflows.
  • Prioritize clarity and internal alignment over rapid pivots.
  • Reduce complexity with fewer priorities, fewer initiatives, and sharper focus.
  • Establish cross-functional decision routines that still function in uncertainty.

These shifts define core enrollment management trends in 2026 and require agile, values-anchored decisions.

Takeaway #2: The Human Challenge—Burnout, Turnover, and Resilience

The trend: Staffing instability is becoming a structural risk.

Burnout, retirements, and moves to the private sector are draining institutional memory and capacity. Midlevel departures weaken execution, while onboarding often happens before alignment, stalling otherwise well-designed initiatives and fragmenting the student experience.

What leaders should do next:

  • Simplify processes so continuity doesn’t rely on specific people.
  • Invest in shared knowledge and documentation to preserve context.
  • Pace initiatives realistically and protect staff capacity to prevent burnout.
  • Create repeatable onboarding assets and “minimum viable training.”

Takeaway #3: Technology at a Tipping Point—From Overload to Integration

After urgency‑driven adoption, campuses are managing sprawling stacks, overlapping tools, and disconnected data. Underused software quietly drags budgets while leaders struggle to identify a single source of truth. The problem has less to do with innovation itself and more with how decisions are often made. Without shared strategy and integration, tech becomes noise.

What leaders should do next:

  • Audit systems and operations to clarify problems and identify the right solutions.
  • Prioritize integration over acquisition to reduce friction across teams.
  • Treat adoption as a strategic discipline that involves training, alignment, and workflow redesign.
  • Define ownership and governance for systems and data.

To navigate higher education trends in 2026, reduce tool sprawl and increase integration depth.

Takeaway #4: The Right Role for AI in Admissions

The trend: AI must amplify human judgment—not replace it.

Institutions need efficiency, but students demand authenticity and trust. AI works best when it reduces administrative load and improves timing and relevance—so staff can spend more time listening, guiding, and building trust. The real risk isn’t AI itself; it’s deploying AI without clarity, transparency, and guardrails.

What leaders should do next:

  • Use AI to free staff for high‑trust moments such as advising, reassurance, and decision support.
  • Start with clear use cases tied to student needs, not vendor hype.
  • Build guardrails to ensure transparency, equity, and human oversight.
  • Prioritize ethical AI that improves relevance and reduces noise.

Takeaway #5: Institutional Readiness Is the True Accelerator

The trend: The next wave of transformation is about capacity, not novelty.

The pace of innovation has outstripped many institutions’ ability to implement effectively. Tools that arrive faster than teams can absorb them, data that lives in silos, and ownership that gets blurred can stall even well‑intentioned initiatives. Readiness that is both technical and organizational aligns goals, ownership, governance, training, and sequencing.

What leaders should do next:

  • Align stakeholders before launch.
  • Right‑size implementation by doing just one thing first, then iterating.
  • Build shared governance and communication routines.

Conclusion: The Future Belongs to Institutions That Simplify, Integrate, and Stay Human

Hope is real—higher education has adapted before, and it will again. The institutions that win won’t chase every shiny object. They’ll prioritize coherence under pressure, clarity during times of uncertainty, support amid burnout, integration over accumulation, and readiness built through iteration and partnership.

To start planning your next steps for 2026 and beyond, read the full Insights Report and connect with Liaison to go deeper and plan your next steps.